Enter your current Seagate Secure admin password.On the Seagate Secure screen, click Reset Key.On the Main Menu, click on the Seagate Secure activity.However, if security has already been enabled, you can set up a password reset key on the Seagate Secure screen: You’re prompted to set up a password reset key when enabling security for your drive. Password reset key setup after security is enabled

A factory reset erases all data from the drive.

If you forget your password but did not previously set up a password reset key, your only recourse is to reset the drive to factory settings. Important note - Like a good insurance policy, a password reset key is only useful if you set it up before you need it.

In the dialog, enter the password you created when you enabled security.

Entering your password with ToolkitĮach time you connect your drive to a computer with Toolkit installed, you’ll be prompted to enter your password. If Toolkit is not installed on the computer, you can run the appropriate Unlock Drive app for your operating system located on the drive. You can enter your password using Toolkit.

To access data on the drive, you must enter the password you created with the Toolkit app. See Set up a password reset key and Use a password reset key for more details. You’ll need to validate and activate your new account.Īfter the password reset key has been created, make certain to note your Seagate/LaCie account information in case you need it to reset the password at a future date.

If you don’t have a Seagate/LaCie account, click Create Account to open a web page where you can create one. You can set up a key that lets you reset your password if you have forgotten your current password, while preserving the data on your drive.Īt the prompt, enter your Seagate/LaCie account information and click Sign In.

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